MyStart Reviews and Complaints: An Honest, In-Depth Look Before You Sign Up

If you’ve been searching for MyStart reviews and complaints, you’re probably not looking for hype. You want straight answers. Does it actually work? Is it legit? Are there hidden fees? What are real customers saying?

You also want to know:

• Is MyStart legit?
• Are the results real?
• What are people complaining about?
• Is this just another overpriced telehealth trap?

Totally fair.

With GLP-1 medications like Ozempic and Wegovy dominating weight-loss conversations, telehealth platforms have exploded. Some are excellent. Some… not so much.

This MyStart reviews and complaints guide breaks it all down in plain English. We’ll cover how MyStart works, what medications are involved, real user feedback, common complaints, pricing, and who it’s best for. By the end, you’ll know whether it’s worth your time and money.

What Is MyStart?

MyStart is an online telehealth weight loss platform that connects eligible adults with licensed U.S. clinicians who can prescribe GLP-1 medications when medically appropriate. The process is fully online, with no in-person visits required and no insurance approval necessary. MyStart Health LLC is led by CEO Matthew Stern.

If approved, your prescription is shipped directly to your door.

Instead of:

• Waiting months for an appointment
• Fighting insurance for approval
• Paying $900–$1,300 out-of-pocket

MyStart offers a streamlined process:

1. Take a 5-minute online health quiz
2. Get reviewed by a licensed clinician
3. If approved, receive medication shipped to your home
4. Ongoing 24/7 support included

It’s designed for adults with a BMI of 25+ seeking medically supervised weight loss.

The medications offered may include semaglutide-based treatments such as:

• Ozempic
• Wegovy

These medications belong to a class called GLP-1 receptor agonists. They work by helping regulate appetite, reduce cravings, and support sustained weight loss when combined with diet and exercise.

How MyStart Works (Step-by-Step)

Here’s the basic process:

Step 1: Online Health Quiz

Take a short health quiz (under 5 minutes)

Step 2: Clinical Review

A licensed provider evaluates your health information.

Step 3: Prescription Approval

If eligible, you receive a personalized treatment plan

Step 4: Home Delivery

Medication ships directly to your home

Step 5: Ongoing Support

Unlimited clinician messaging included. Ongoing support is available 24/7

This process eliminates traditional bottlenecks like referrals and insurance pre-authorizations.

No waiting rooms. No referrals. No insurance approval process.

For many people, that simplicity is a big part of the appeal.

Why MyStart Is Getting So Much Attention

GLP-1 medications have changed the weight loss landscape.

Clinical trials show:

• Up to 15% average weight loss with Wegovy over 68 weeks
• Up to 20% average weight loss with Zepbound (tirzepatide)
• Diet + exercise alone: ~2–3% average weight loss

That gap is massive.

Because of demand, many people can’t access prescriptions easily. MyStart attempts to solve that accessibility issue.

But let’s move beyond marketing and look at what customers are saying.

What Real MyStart Reviews Say

Most MyStart reviews highlight three main benefits:

1. Significant Weight Loss Results

GLP-1 medications have been studied in long-term clinical trials. In 68- to 72-week studies, participants without diabetes lost an average of:

• 15% of body weight with Wegovy (2.4 mg)
• Up to 20% with higher-dose GLP-1 treatments
• Compared to 2–3% with diet and exercise alone

Customers report similar experiences.

Across testimonials and affiliate reviews, MyStart users commonly highlight three themes:

1. Convenience

Many users love that everything happens online.

“The semaglutide curbed my cravings, and the specialists were so supportive. After years of struggling, I’ve lost over 30 pounds and feel amazing!”
– Verified MyStart Customer

No clinic visits. No insurance calls. No pharmacy runs.

For busy professionals and parents, that convenience alone is a major selling point.

2. Noticeable Appetite Suppression

GLP-1 medications work by:

• Slowing gastric emptying
• Reducing appetite
• Stabilizing blood sugar
• Lowering food cravings

Users frequently mention reduced “food noise” and better portion control.

“I’ve tried many weight loss programs, but nothing worked like this one. GLP-1 helped me lose 40 pounds. I feel better than ever!”
– Verified MyStart Customer

While individual results vary, the appetite-control effect is consistently praised. Get Started With MyStart.

3. All-Inclusive Pricing

One flat monthly fee typically covers:

• Online consultation
• Prescription (if eligible)
• Medication
• Shipping
• Unlimited medical messaging support

For many people, the transparency is a relief compared to surprise billing from traditional healthcare systems.

2. Convenience

Many reviews mention relief from avoiding:

• Insurance battles
• Long doctor wait times
• Pharmacy shortages
• In-person appointments

Everything is handled online. For busy professionals or parents, that matters.

3. Clear Pricing

MyStart uses a flat monthly pricing model that includes:

• Medical consultation
• Prescription medication
• Shipping
• Ongoing support

There are no surprise add-ons after you sign up.

They also advertise a 90-day money-back guarantee if you don’t see results, which reduces some of the financial risk.

MyStart Complaints: What You Should Know

No service is perfect. If you’re researching MyStart reviews and complaints, here are the main concerns people raise.

1. Side Effects from GLP-1 Medications

This isn’t unique to MyStart. It’s related to the medication itself.

Common side effects of semaglutide-based treatments may include:

• Nausea
• Digestive discomfort
• Reduced appetite (sometimes too much at first)
• Fatigue during adjustment

These are typical for medications like Ozempic and Wegovy — not specific to MyStart.

Many users report symptoms easing after dose adjustments.

2. Not Everyone Qualifies

MyStart typically works with adults who:

• Have a BMI of 25 or higher
• Or a BMI of 27+ with a weight-related condition
• Or 30+ without additional conditions

Some users express frustration if they don’t meet eligibility criteria.

But from a medical standpoint, that’s actually a good sign. It means prescriptions are being issued responsibly.

3. It’s Not Covered by Insurance

MyStart is designed for people who want to avoid insurance complications. That’s a benefit for many.

However, if you were hoping to use insurance to lower your cost, that’s something to clarify before signing up.

The tradeoff is convenience and speed.

How Does MyStart Compare to Traditional Weight Loss Clinics?

Let’s look at the practical differences.

Traditional Clinic	MyStart
In-person visits required	Fully online
Insurance approvals often needed	No insurance required
Long wait times	Fast online approval
Multiple bills	One flat monthly fee
Limited communication	24/7 support access

For someone who has struggled with the healthcare system, MyStart feels streamlined.

That doesn’t make traditional clinics bad. But it does make MyStart appealing to people who value simplicity.

Also read: How 6-Week Plan Ozempic Weight Loss Results works

Is MyStart Legit or Scam?

Based on available information:

• Prescriptions are reviewed by licensed U.S. clinicians
• Medications are established GLP-1 treatments
• Transparent pricing is advertised
• Real customer testimonials are published

The medications themselves are FDA-approved for their indicated uses. That adds an additional layer of credibility.

Still, as with any online medical platform, you should:

• Verify clinician credentials
• Read full terms and conditions
• Review refund policies
• Consult your primary doctor if you have complex health conditions

Doing your due diligence is smart.

Who Is MyStart Best For?

Based on MyStart reviews and complaints, it may be a strong fit if:

• You’ve struggled with appetite control for years
• Diet and exercise alone haven’t worked
• You don’t want to fight insurance
• You prefer telehealth convenience
• You want ongoing medical supervision

It may not be ideal if:

• You’re looking for a cheap over-the-counter supplement
• You’re uncomfortable with prescription medications
• You prefer in-person medical visits
• You have conditions that require specialist care

Clinical Trial Context (Why GLP-1 Works)

Large trials show:

• Wegovy: ~15% average weight loss in 68 weeks
• Zepbound: ~20% average weight loss in 72 weeks
• Diet alone: ~2–3%

These results were achieved when combined with diet and exercise.

Important: These are averages. Individual results vary.

Frequently Asked Questions About MyStart

Who is the CEO of MyStart Health?

The CEO of MyStart Health is Matthew Stern.
According to an official FDA warning letter dated September 9, 2025, the United States Food and Drug Administration addressed compliance concerns directly to Matthew Stern, CEO of MyStart Health LLC, identifying him as the company’s chief executive. Us foof drugs administration.

Is MyStart a legit company?

Yes, MyStart is a legitimate telehealth weight-loss platform that connects patients with licensed U.S. healthcare providers for GLP-1 prescriptions such as semaglutide. Patients complete an online medical evaluation, and prescriptions are issued only if medically appropriate. Always verify provider licensing and state availability before enrolling. sources

What is the most successful weight loss injection?

The most successful weight loss injections currently are tirzepatide and semaglutide, with tirzepatide showing the highest average weight-loss results in clinical trials. Tirzepatide (brand name Zepbound) has demonstrated up to 20% or more body-weight reduction in studies, while semaglutide (Wegovy) averages around 12–15% weight loss.

How much does MyStart Health cost?

MyStart Health typically costs between $249 and $499 per month, depending on the medication type and dosage prescribed. Pricing generally includes the online consultation, prescription review, medication supply, and shipping. Higher GLP-1 doses may increase monthly costs. Insurance coverage is usually not required.

What are the most common MyStart complaints?

The most common MyStart complaints include medication cost, mild GLP-1 side effects, eligibility denials after medical review, and occasional shipping delays. Some users also report concerns about refund policies or subscription billing clarity. Reviewing program terms and dosage pricing before enrollment can reduce misunderstandings.

Does MyStart offer refunds?

MyStart advertises a 90-day money-back guarantee in some promotional materials if users do not achieve expected results. Refund eligibility may depend on compliance with program requirements and documented participation. Always review the official terms and conditions carefully before enrolling to confirm current refund policies.

How much weight can you lose with MyStart?

Weight loss with MyStart depends on the prescribed GLP-1 medication, typically semaglutide, which has shown up to 15–20% body-weight reduction in clinical studies when combined with diet and exercise. Individual results vary based on dosage, adherence, metabolism, and lifestyle factors.

Does MyStart require insurance?

No, MyStart is designed to operate without insurance approval. The platform uses a self-pay subscription model that includes medical evaluation and medication access. Insurance is generally not required, though patients should confirm current pricing and eligibility terms before enrolling.

Are side effects common?

Yes, mild gastrointestinal side effects are common with GLP-1 medications such as semaglutide. These may include nausea, stomach discomfort, or appetite changes, especially during dose increases. Symptoms often stop within days, but patients should consult a licensed clinician if side effects persist.

Is MyStart better than Ozempic from a local doctor?

MyStart does not replace Ozempic or other GLP-1 medications; it provides telehealth access to similar FDA-approved treatments. The medication class is the same as what a local doctor may prescribe. The main difference is convenience, pricing structure, and subscription-based access.

Final Verdict: Is MyStart Worth Starting Now?

GLP-1 access is expanding in 2026 — but availability, eligibility approvals, and pricing structures can shift quickly.

If you’re waiting for the “perfect time” to start losing weight, understand this:

The longer you delay medically supported treatment, the longer results are postponed.

MyStart gives qualified patients access to FDA-approved GLP-1 medications through licensed clinicians — without insurance red tape.

Clinical trials show up to 15–20% body weight reduction with proper adherence.

But here’s what most people don’t realize:

Demand for GLP-1 medications continues to surge.
Enrollment approvals are medically screened.
And eligibility can vary based on health profile and supply.

Waiting doesn’t increase your chances — it only delays progress.

Don’t Wait for “Someday.” Check Your Eligibility Today.

If you qualify, you could begin a medically guided weight-loss program within days.

👉 Complete the MyStart medical evaluation now to see if you’re eligible.

• Takes just minutes
• No insurance approval required
• No commitment if you don’t qualify
• Backed by licensed U.S. clinicians

Your future results depend on the action you take today.

If weight loss has been on your mind for months — this is your signal.

Start the evaluation.
See if you qualify.
Take the first step now.